At お宿 平の家, we believe that a stay in Kusatsu Onsen should be as effortless as it is restorative. Our pricing and reservation policies are designed to be transparent, flexible, and accommodating to a variety of travel styles—whether you are planning a full ryokan experience with dinner or a simple day-use soak in our onsen. Below you will find detailed information on rates, check-in and check-out times, payment options, and parking, along with practical guidance to help you plan your visit.
Accommodation Rates
Our basic overnight rate is calculated per person and includes consumption tax. The final amount depends on the room type, the season, and the specific plan you choose. We offer a range of options to suit different needs, from simple room-only stays to packages that include a traditional multi-course dinner. For the most accurate and up-to-date pricing, we recommend checking our online reservation system or contacting us directly. Rates may vary during peak seasons such as Golden Week, Obon, and the New Year holidays, as well as on weekends and national holidays.
For guests who wish to enjoy a full ryokan experience, we offer plans that include a carefully prepared dinner featuring local ingredients. These plans are especially popular because they allow you to relax in your room or in the onsen without worrying about finding a restaurant after a long day of travel. If you have dietary restrictions or allergies, please let us know in advance so we can do our best to accommodate your needs.
Children's rates are available for elementary school students and younger, and we can provide futon bedding and meals tailored to their age. Infants who do not require bedding or meals may stay free of charge, but please inform us at the time of booking so we can prepare the room accordingly.
Day-Use Bathing
For travelers who are only passing through Kusatsu or who prefer not to stay overnight, we offer day-use bathing (日帰り入浴). This allows you to experience our onsen waters without booking a room. The fee is per person and includes the use of our indoor bath and, depending on availability, our open-air bath. Towels can be rented for a small additional fee, or you are welcome to bring your own.
Day-use bathing is available during specific hours, typically from early afternoon until early evening. Because our baths are also used by overnight guests, we may limit day-use entry during peak times to ensure a comfortable experience for everyone. We recommend calling ahead to confirm availability, especially on weekends and holidays when the town is busiest.
Check-In and Check-Out
Check-in time is from 15:00 to 20:00. If you have reserved a plan that includes dinner, please be sure to check in by 17:30 so that we can serve your meal at the appropriate time. Dinner is typically served in two seatings, and late arrival may result in a simplified meal or the inability to provide dinner. If you anticipate arriving after 20:00, please contact us in advance; we may be able to accommodate a later check-in depending on the circumstances, but this is not guaranteed.
Check-out time is 10:00. We kindly ask that you settle any additional charges, such as drinks or towel rentals, before departure. Luggage storage is available before check-in and after check-out, so you can explore the town without carrying your bags.
Payment Methods
We accept cash (Japanese yen), major credit cards, and PayPay. Please note that personal checks and foreign currency are not accepted. If you are paying with a credit card, the cardholder must be present, and we may ask for identification. For group bookings or long stays, a deposit may be required; we will inform you of this at the time of reservation.
For day-use bathing, payment is collected at the front desk before you enter the baths. Please have your payment ready to ensure a smooth check-in process.
Parking Information
We offer free parking for up to six vehicles in our private lot behind the building. Spaces are allocated on a first-come, first-served basis, so we encourage you to reserve a spot when you book your room. If you are driving a large vehicle or towing a trailer, please let us know in advance, as our lot may not accommodate oversized vehicles.
If our lot is full, we will direct you to the Yubatake Kanko Parking Lot (湯畑観光駐車場), which is located across from the bus terminal. We will cover the parking fee from check-in until 10:00 the following morning. Any extension beyond that time will be at your own expense. Please note that the public lot can be busy during peak seasons, so we recommend arriving early or using public transportation if possible.
Reservation Policies and Tips
Reservations can be made through our online booking system or by phone. We recommend booking well in advance for weekends, holidays, and the winter season, as Kusatsu Onsen is a popular destination year-round. If you need to cancel or change your reservation, please notify us as soon as possible. Cancellation fees may apply according to our policy, which is based on the number of days before your scheduled arrival.
For guests traveling with children, we can provide child-sized yukata and amenities upon request. Please let us know the ages of your children at the time of booking so we can prepare appropriately. We also have a limited number of rooms that can accommodate three or more guests; if you are traveling as a family or group, please inquire about connecting rooms or larger suites.
Finally, we encourage you to review our 交通アクセス page for detailed directions from major cities and transportation hubs. If you plan to dine with us, you may also want to explore our 上州麺処平の家 page to learn more about our meal offerings. We look forward to welcoming you to お宿 平の家 and helping you create lasting memories in Kusatsu Onsen.
「湯畑の湯けむりとともに、心ほどけるひとときを。平の家で、湯治の原点を味わってください。」
Frequently Asked Questions
To help you prepare for your stay, we have compiled answers to some of the most common questions we receive from guests.
Can I request a room with a view of the Yubatake?
Some of our rooms offer views of the surrounding town, but we cannot guarantee a specific view. Please note your preference when booking, and we will do our best to accommodate you based on availability.
Do you have non-smoking rooms?
All of our guest rooms are non-smoking. We have a designated smoking area outside the building. Please refrain from smoking in your room or in the common areas.
Is there Wi-Fi available?
Yes, we provide free Wi-Fi in the lobby and in all guest rooms. The password is available at the front desk.
Can I store my luggage before check-in or after check-out?
Yes, we are happy to store your luggage at the front desk. Please let us know if you have valuables or items that require special handling.
Do you have a curfew?
There is no strict curfew, but we ask that you be mindful of other guests when returning late at night. The front door is locked after midnight; if you plan to return later, please inform the front desk in advance to receive a key.
Accessibility and Special Needs
Our ryokan is a traditional wooden building with some steps and narrow corridors. While we strive to accommodate all guests, please be aware that accessibility may be limited. If you have mobility concerns or require special assistance, please contact us before booking so we can discuss your needs and suggest the most suitable room.
We have a limited number of rooms with private bathrooms; most rooms use shared bathing facilities. If you require a private bathroom, please request one at the time of reservation. We also have a wheelchair-accessible toilet on the ground floor.
Environmental and Community Initiatives
As a member of the Kusatsu Onsen community, we are committed to sustainable practices that preserve the natural beauty of our town. We use locally sourced ingredients in our meals whenever possible, and we encourage guests to conserve water and energy during their stay. Our onsen water is sourced directly from the Yubatake hot spring field, and we take great care to maintain its purity and temperature without excessive chemical treatment.
We also participate in local events and support the preservation of traditional ryokan culture. By staying with us, you are contributing to the vitality of Kusatsu Onsen and helping to ensure that future generations can enjoy its healing waters.
Seasonal Considerations
Kusatsu Onsen experiences distinct seasons, each with its own charm. In winter, the town is blanketed in snow, and the contrast between the cold air and the hot spring steam is truly magical. However, roads can be icy, so please drive carefully and allow extra time for travel. In summer, the town hosts various festivals, and the evenings are pleasantly cool. Spring and autumn offer mild weather and beautiful scenery, making them ideal for outdoor activities.
Regardless of the season, we recommend bringing comfortable clothing and footwear suitable for walking, as the town's main attractions are best explored on foot. Yukata are provided for use within the ryokan, and you are welcome to wear them when strolling around the Yubatake area, as is the local custom.
Conclusion
We hope this guide has provided you with all the information you need to plan your stay at お宿 平の家. Our goal is to offer a warm, authentic ryokan experience that reflects the spirit of Kusatsu Onsen. If you have any further questions or special requests, please do not hesitate to contact us. We are here to help you make the most of your visit and to ensure that your time with us is both comfortable and memorable.